In dealing with highly perishable products, if in case anything goes wrong,
the customer can bring up a concern or complaint. We will always listen and
resolve the issue as quickly as possible. Our customer service staff is
trained to respond to concerns and can decide an appropriate course of action
on the spot.
If the order is cancelled by the customer 1 day before the delivery date, the
customer is entitled to get a full refund.
If there is any complain regarding the quality of the product being delivered,
we will inquire about the same and if it is found to be true, the customer
will get a full refund or the product will be replaced.
For any complains regarding quality and service please write to us at serve@OngoleEshop.com
with your order no. and delivery date.
Refunds will be given at the discretion of the Company Management.